Genio Notes
Streamline your accommodations with Live Captions
Make classes even more accessible for students who are deaf or hard of hearing, or struggle with processing in-the-moment spoken information.
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See how learners are benefiting from Live Captions
Live Captions helps a range of students, all with their own personal educational needs.
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Lauren
Learner, Northwestern University
“I have an auditory processing disorder, so it's hard to hear what the professor is saying in class. With captions, I can understand so much more of what they're saying.”
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Learner
The University of Memphis
“I like the addition of the automatic captions! This feature has to be my favorite because it makes the app more accessible, and also allows for me to have time to catch up on notes because I have the last 2-3 sentences there.”
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Learner
University of California
“I have difficulty focusing and hearing, so it's nice to be able to read along with the lecture.”
How do Live Captions work?
- While recording a class or lecture, Live Captions provide a live transcript of spoken content.
- Students can scroll back and forward through the whole record of a captioned event while it is still being recorded.
- Live Captions are available in 32 languages, so your students can access captions when class is delivered in English, Spanish, German, and many other languages.
- After class, students can generate a complete transcript which can be used to further support studies.


Everything you need to know about Live Captions in 10 minutes
In this 10 minute video Genio's Customer Success Team Manager, Sam, takes you through everything you need to know about Live Captions in Genio Notes.
How do Live Captions add value for students?
Genio Notes provides a comprehensive solution for note taking accommodations through Live Captions and other complementary product features. It allows you to streamline your tools without the need for a separate captioning service.

Support hard of hearing students
Live Captions means that deaf and hard of hearing students can now be supported with Genio Notes, and benefit from our structured note taking process. It also supports students who struggle with audio processing.

Help learners maintain focus in class
Learners that find it difficult to focus in class benefit from captioning, meaning the app is now better suited for students who struggle with attention, concentration, and information processing.

How can you give your students access to Live Captions in Genio Notes?
Live Captions are available as an add-on to the Genio Notes - Department package.
Live Captions can be added at any time to your account. If you’re already a Genio Notes customer, speak to your Customer Success Manager about gaining access.

FAQs
We've put together a selection of FAQs to answer any questions you might have at this stage.
How accurate are Live Captions?
Accuracy is always dependent on the particulars of the audio. However, our testing produces an accuracy of over 90%.
What languages is Live Captions available in?
Live Captions are currently available in 32 languages including English, Spanish, Portuguese, French, Bahasa (Indonesian), Czech, Danish, Dutch, German, Greek, Hindi, Italian, Korean, Norwegian, Polish, Russian, Swedish, Turkish, and Ukrainian.
Are Live Captions available on mobile?
Yes! We now support English-language Live Captions on mobile. Check it out on the App Store or Play Store.
Could you provide Genio Notes for all students on campus?
Our new Genio Institution Wide package enables you to:
- Drive accessibility for all with UDL principles
- Support students that aren't requesting help (but really need it)
- Enable more students to achieve better grades with Genio Notes' proven learning process