Bethan, the Focused Practitioner
As a registered nurse, Bethan used to struggle with fragmented notes. Genio Notes now acts as her "memory bank," providing the structure needed to manage ADHD and high-pressure clinical environments.
From Task-Jumping to Clinical Clarity
For Bethan, a registered nurse working across psychiatry and neurodivergent care, the nature of the job means constantly "jumping from task to task." Before discovering Genio Notes, this rapid pace led to fragmented information and a lack of consistency in her record-keeping.
"Before I had Genio... [my notes] would be a bit all over the place in different places... it would just be really difficult to track."
This fragmentation didn't just affect her organisation; it impacted her confidence, leading her to constantly double-check whether she had recorded the right information or done the right thing.
Building a Reliable Memory Bank
Since implementing Genio Notes, Bethan has found a way to "streamline and sequence" her workload, which is particularly vital for managing her ADHD and the physical fatigue of long shifts. By using the software as a central hub, she no longer worries about losing the thread of her work when she has to step away.
"I use it as a bit of an anchor point. It's a really good memory bank for me to look back at what I've done... to also reassure myself that I am being productive and doing enough."
The visual cues within Genio Notes, such as the active task list and the ability to link tasks to specific events, provide a roadmap for her day that physical notebooks couldn't offer.
"I like having the active task list... it helps my ADHD in terms of like streamlining and sequencing. I can go away from a task and... pick it up really fast from where I was."
Accessibility for All
Beyond organisation, Bethan utilises the advanced transcription in Genio Notes to improve the quality of care she provides. By dictating letters, she ensures that healthcare communication is accessible to a wider range of patients.
"I can talk the letter and then get the transcript back in another language. It makes... something that's meant to be accessible for all, useful to make other things accessible for more people."
For Bethan, Genio Notes is more than just a note-taking tool; it is a system for providing the structural safety net necessary to work long clinical shifts with confidence and focus.
Watch the video to hear more about Bethan's experience with Genio Notes:

Need more information on Genio Notes for needs assessments? Check out our Assessors Toolkit!
More from Case Studies and User Stories
View All
Revolutionizing how students take notes at Furman University
Andy Lecture, Accessibility Specialist at Furman University, shares how Genio Notes has been transformational for the students he works closely with.
Empowering students to become self-advocates at Murray State University
Ken Ashlock, Director of Disability Services at Murray State University, shares how Genio Notes enabled staff and students to break free of the unreliable peer notes system.
Improving the lives of students and staff at the University of Central Arkansas
Learn how the University of Central Arkansas tried different accommodations before settling on Genio Notes and finally granting students learning independence.