Webinar

Inflection Points: Lightbulb Moments In Student Success

Data is the compass, but every Student Success leader knows the feeling of a "lightbulb moment" - that specific inflection point where a project, a discovery, or a shift in strategy finally clicks and begins to move the needle on the student experience.

26th February 2026, 12:00PM (US Eastern Time)

Inflection Points: Lightbulb Moments In Student Success

Join us for an exclusive panel discussion where student success experts will share their “aha” moments.  Leaders will share their experiences of moments that were significant in the impact their office was able to have. You'll hear stories of successful projects, important data discoveries, and be inspired to consider new opportunities on your campus. Come and hear the exact moments these leaders realized their initiatives were going to make a profound, measurable difference to their student populations.

This session focuses on the stories behind the statistics. Our panel will share their experiences identifying and acting upon the "lightbulb" moments that drove institutional success:

  • The Catalyst for Change: Identifying the specific data point or student feedback that served as a wake-up call for a necessary strategic pivot.

  • Scaling the Lightbulb Moment: How to take a localized "win" or discovery and expand it into a campus-wide initiative that drives student outcomes.

  • Navigating the Shift: Managing the transition from legacy systems to innovative models (such as intrusive alert systems) while maintaining institutional trust.

  • Real-World Breakthroughs: Success stories from BGSU and K-State that illustrate how one discovery can lead to significant improvements in retention and engagement.

  • Building a Culture of Discovery: Strategies for empowering your team to recognize and act on inflection points before they pass.

All registrants will receive exclusive access to Genio’s Cost Of Student Dropout Report, a comprehensive report detailing the significant financial and reputational crisis for US HE institutions. It also looks at how scalable proactive measures and evidence-based technological solutions can help institutions improve retention rates, protect their bottom line, and fulfil their core mission of supporting student success.

Our speakers

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Glenn Davis

Vice President, Student Engagement and Success - Bowling Green State University

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Bill Watts

Associate Vice President for Academic and Career Engagement - Kansas State University

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Paddy Heaton

Enterprise Marketing Manager - Genio

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