Webinar

Metrics That Matter for Student Success

Join us for a virtual roundtable featuring Student Success experts discussing the metrics they've identified on their campuses that drive student success and retention.

29th January 2026, 12:00PM (US Eastern Time)

Metrics That Matter for Student Success

The higher education landscape is shifting from reactive support to proactive intervention. To stay ahead, Student Success leaders must move beyond surface-level data and identify the specific indicators that drive long-term retention and institutional growth.

Join us for a virtual roundtable featuring Student Success experts who have successfully moved from simply collecting data to mastering the metrics that truly impact the student journey.

We will move past the "vanity metrics" to explore the actionable data points that define modern student success. The panel will discuss:

  • Defining Critical Metrics: Which early indicators - from DFW rates to engagement scores - actually correlate with student persistence?
  • Beyond Vanity Metrics: How to distinguish between data that looks good on paper and data that drives institutional change.
  • Proactive Intervention: Strategies for using "intrusive alert systems" and early-warning data to improve retention outcomes.
  • Cross-Campus Collaboration: Best practices for sharing data and aligning goals across disparate departments to create a unified student support network.
  • From Data to Initiative: Real-world examples of how specific metrics have been used to launch successful new student success programs.

All registrants will receive exclusive access to Genio’s Cost Of Student Dropout Report, a comprehensive report detailing the significant financial and reputational crisis for US HE institutions. It also looks at how scalable proactive measures and evidence-based technological solutions can help institutions improve retention rates, protect their bottom line, and fulfil their core mission of supporting student success.

Our speakers

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Sarah Jurden

Assistant Vice President for Student Success, Bowling Green State University

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Heather Chapman

Senior Director of Data & Analytics, Weber State University

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Paddy Heaton

Enterprise Marketing Manager, Genio

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